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Shipping Policy
Shipping Policy
Thank you for shopping at Funkitalady! We strive to provide efficient and reliable shipping services to our customers worldwide. This policy outlines our shipping options, costs, and estimated delivery times for different regions.
Shipping Costs by Region
Domestic Shipping (China)
- Standard Shipping: Free for orders over ¥300; ¥10 for orders under ¥300. Delivery within 1 - 3 business days to most areas.
- Express Shipping: ¥25, with delivery within 1 - 2 business days.
North America
- United States & Canada
- Standard Shipping: $15. Estimated delivery in 7 - 12 business days.
- Express Shipping: $35. Estimated delivery in 3 - 5 business days.
Europe
- United Kingdom, Germany, France, Italy, Spain
- Standard Shipping: €12. Estimated delivery in 8 - 14 business days.
- Express Shipping: €30. Estimated delivery in 3 - 6 business days.
- Other European Countries
- Standard Shipping: €15. Estimated delivery in 10 - 15 business days.
- Express Shipping: €35. Estimated delivery in 4 - 7 business days.
Asia (Excluding China)
- Japan, South Korea
- Standard Shipping: ¥1,200. Estimated delivery in 5 - 8 business days.
- Express Shipping: ¥2,500. Estimated delivery in 2 - 4 business days.
- Other Asian Countries
- Standard Shipping: $12. Estimated delivery in 7 - 10 business days.
- Express Shipping: $28. Estimated delivery in 3 - 5 business days.
Oceania
- Australia, New Zealand
- Standard Shipping: AU$18. Estimated delivery in 10 - 15 business days.
- Express Shipping: AU$40. Estimated delivery in 4 - 7 business days.
Other Regions
For countries not listed above, please contact our customer service at [email protected] for a personalized shipping quote.
Order Processing Time
All orders are processed within 1 - 2 business days after payment verification. Please note that weekends and holidays are not included in the processing time.
Shipping Carriers
We partner with reliable shipping carriers such as DHL, FedEx, UPS, and local postal services to ensure your order reaches you in a timely manner. You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
International Orders
- Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are typically calculated based on the value, weight, and dimensions of the package, and are collected by the shipping carrier upon delivery.
- Address Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for packages returned due to incorrect or incomplete addresses. If your package is returned to us, you will be responsible for the additional shipping costs to resend the order.
Delays
While we strive to meet the estimated delivery times, shipping delays may occur due to unforeseen circumstances such as customs clearance issues, weather conditions, or carrier disruptions. If you have not received your order within the estimated delivery time, please contact our customer service at [email protected] for assistance.
If you have any further questions or concerns about our shipping policy, please do not hesitate to contact us. We are committed to providing you with the best possible shopping experience.
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