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Contact Us
Contact Us
Thank you for choosing Funkitalady. We're here to assist you with any inquiries, feedback, or support needs. Below are multiple ways to get in touch with our team:
1. Email Us
- Customer Service: [email protected]
Reach out for order inquiries, product questions, or general support. Our team typically responds within 1–2 business days.
2. Phone Support
- Hotline: +86 198 8636 7933
Available Monday to Friday, 9:00 AM–6:00 PM (China Standard Time). For urgent matters, please call during business hours.
3. Mailing Address
- Warehouse & Logistics:
Guangzhou Qingqiu Chuanshuo Garments Co., Ltd.
Room A1139, 3rd Floor, No.2 Nanyu Street, Xinzao Town, Panyu District, Guangzhou, China
4. Social Media
Follow us on social platforms for updates, promotions, and direct messaging:
- Instagram: @funkitalady_official
- Facebook: Funkitalady Fashion
- TikTok: @funkitalady_bags
5. Live Chat
Visit our website www.funkitalady.com and click the chat icon in the bottom right corner for real-time assistance (available 9:00 AM–5:00 PM, Monday–Friday).
6. Customer Service Hours
- Email & Social Media: 24/7 (responses within 1–2 business days)
- Phone & Live Chat: Monday–Friday, 9:00 AM–6:00 PM (China Standard Time)
FAQs
- Order Tracking: Please include your order number in all correspondence for faster assistance.
- Wholesale Inquiries: Contact us at [email protected] with "Wholesale" in the subject line.
We value your feedback and are committed to providing prompt, helpful support. Whether you need product advice, order assistance, or want to share your experience, feel free to connect with us through any of the channels above.
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